Your eSIM QR code is delivered instantly to your email address after purchase. You can install and activate it immediately, or save it until you arrive at your destination.

Yes! Our regional eSIM plans work across multiple countries. For example, our Europe eSIM works in 30+ European countries. Check the specific plan details to see which countries are included.

When you reach your data limit, your connection will stop. You can purchase additional data or a new plan through our website. We also send usage alerts to help you monitor your consumption.

Most modern smartphones support eSIM technology, including iPhone XS and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer. You can check our compatibility guide or contact support to verify your device.

No, each eSIM is designed for use on a single device. However, you can use your phone's hotspot feature to share your connection with other devices like tablets or laptops.

Limited plans have a specific data allowance (e.g., 1GB, 5GB). Unlimited plans provide unrestricted data usage, though some may have fair usage policies or speed throttling after certain thresholds.

We offer refunds for unused eSIMs within 30 days of purchase, provided the eSIM hasn't been activated. Once activated, the service is considered used and refunds are not available.

Your plan validity period starts when you first connect to a network at your destination. You'll receive email notifications about your plan status and expiration date.